Question 1

What products does Babydoo offer?

Accepted Answer

Babydoo offers a wide range of safe and sustainable products including toys, school essentials, lunch boxes, gifts, and fashion accessories for kids.

Question 2

How can I place an order?

Accepted Answer

You can place an order directly through our website. Just select your items, add them to the cart, and proceed to checkout.

Question 3

Do you offer free shipping?

Accepted Answer

Yes, we offer free shipping on orders above ₹1000. Shipping charges for other orders are calculated at checkout based on your location and order value.

Question 4

When will I receive my order?

Accepted Answer

Delivery typically takes 3–7 business days, depending on your pincode and courier availability. We ship through trusted partners like DTDC, Delhivery, ST Courier, Franch Express, and India Post.

Question 5

What payment methods do you accept?

Accepted Answer

We accept secure online payments via UPI, debit cards, and credit cards. Please note that Cash on Delivery (COD) is not available at this time.

Question 6

Can I cancel my order after placing it?

Accepted Answer

Cancellations are allowed only before shipment. Once dispatched, orders cannot be canceled. Contact us via WhatsApp or email with your order ID to cancel.

Question 7

What if I receive a damaged or incorrect item?

Accepted Answer

If the product is damaged during transit or if you received the wrong item, please share an unedited opening video within 48 hours of delivery. We’ll offer a replacement or refund after verification.

Question 8

Do you provide pickup service for returns?

Accepted Answer

Currently, we do not offer pickup. Customers are requested to courier the defective product back to us for verification and replacement.

Question 9

Do you offer returns or exchanges?

Accepted Answer

We do not accept returns or exchanges unless the item is damaged or incorrect. See our Return & Replacement Policy for full details.

Question 10

How do I contact customer support?

Accepted Answer

You can reach us via:
 Email: babydoo.co.in@gmail.com
 WhatsApp: +91-9677625946

Question 11

Do you offer bulk purchase or reseller pricing?

Accepted Answer

Yes, we welcome bulk and reseller orders. Please contact us on WhatsApp to discuss requirements and receive a customized quote.

Problem in placing order? Whatsapp +91 - 96776 25946

FAQ

Frequently asked questions