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Shipping & Delivery Policy

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​Effective Date: 29th May 2025

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          At babydoo, we are committed to delivering your orders promptly and safely across India. This Shipping & Delivery Policy outlines how we handle order processing, delivery timelines, shipping charges, tracking, and more.

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1. Serviceable Locations

We deliver to almost every location across India, including metro cities, tier-2 towns, and rural areas. If we are unable to service your location, our team will contact you directly to find an alternative solution.

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2. Order Processing Time

  • Order Confirmation: All orders are confirmed within 24 hours of placement.

  • Dispatch Timeline: Orders are typically dispatched within 1–3 business days of confirmation.

  • Orders placed on Sundays or public holidays are processed the next working day.

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3. Delivery Time Estimates

  • Metro Cities: 2–5 business days

  • Other Cities & Towns: 3–7 business days

  • Remote & Rural Areas: 5–10 business days

Please note that delivery timelines may vary based on external factors such as public holidays, weather conditions, or courier delays.

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4. Shipping Charges

Shipping charges depend on two factors:

  • Order Value

  • Delivery Pincode

The exact shipping cost (if any) will be calculated and displayed during checkout before you make payment. We may offer free shipping on eligible orders based on promotions or thresholds (e.g., orders above ₹499).

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5. Our Delivery Partners

We have partnered with leading logistics companies to ensure safe, reliable, and timely deliveries:

  • DTDC

  • Franch Express

  • ST Courier

  • India Post

  • Delhivery

We assign couriers based on speed, service availability, and location.

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6. Tracking Your Order

Once your order is shipped, we will send:

  • A tracking link via WhatsApp, SMS, or email

  • Updates about your delivery status

If you face issues tracking your order, contact us anytime at +91-9677625946.

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7. Failed Delivery or Delays

Delays or delivery failures may occur due to:

  • Incorrect/incomplete shipping address

  • Recipient unavailable at the time of delivery

  • Natural calamities or courier issues

In such cases, we will attempt redelivery or contact you to resolve the issue.

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8. Damaged or Missing Orders

If your parcel is:

  • Damaged or tampered: Do not accept it. Contact us immediately with photos.

  • Marked as delivered but not received: Report within 48 hours of delivery update.

We will initiate a courier investigation and provide a resolution promptly.

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9. International Shipping

Currently, we only ship within India. International shipping is not available at this time.

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10. Contact Us

For shipping-related inquiries or support:

📧 Email: babydoo.co.in@gmail.com
📞 Phone/WhatsApp: +91-9677625946
📍 Address: Babydoo, Erode, Tamil Nadu, India

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